December 12, 2008

inSingapore: At Alexandra Hospital with mum

Posted in Tried-and-Liked tagged , , , , at 8:17 pm by myrlinn

I see I’ve been neglecting this blog lately. I’ve a good excuse, mind you. My mum suffered really bad abdominal/chest pains and ended up in Alexandra Hospital here in Singapore.

The stay really brought home to me how important intangibles are in helping you through a stressful hospital stay. You may be really ill, but things like professionals who talk to you with respect and knowledge, and even decor details which brings touches of beauty into the patient’s sphere, can help to make the experience less frightening and confusing.

I’ve been to Alexandra Hospital, and have always liked its overall ambience, but with my mother warded for quite a few days this time around, I was able to take a look round the hospital, and came away more impressed than ever with the hospital’s attention to decor  elements and their gardens, which I talk a bit more about here:  The “boutique” charm of Alexandra Hospital, Singapore.

But apart from that, I think we were fortunate to be under the care of a specialist with extra high EQ, Mr Tan T-J. Particularly with a patient like my mum, who’s filled with so much fear at the thought of operations and other medical procedures. He inspired a lot of confidence with his well-formulated explanations, and ability to communicate caring.  Now, I don’t know if he’s actually the most competent surgeon at the hospital, but I would bet anything he gets the best results simply because he makes patient and family feel more reassured. Hmmm… I wonder if they teach communication skills at medical school? They should.  Surely, we know enough now to understand that healing involves paying attention to the emotional as well as the physical.